Complaints in Online Marketplace

Example situation:

Company A has a trademark for shoes but found counterfeit versions being sold under various usernames on social media like Instagram and other online marketplaces.

Accolade assist in gathering evidence, reporting to authorities, and shutting down each of these sellers' usernames or fake links.

Removal of Infringing Products:

  • Evidence Collection
    Accolade gathers strong and compelling evidence to support your complaint, strengthening your case against the infringers.
  • Effective Takedown Notices
    Accolade prepare and submit persuasive takedown notices to the respective marketplaces, ensuring prompt removal of infringing products.
排名 機構 ╱ 公司
Removal of Infringing Products on Instagram, Taobao, etc. HK$ 1,500 per link
Removal of Infringing Products on Google Ads
 

Removal of Infringing Websites:

  • Sending of Warning Letters
    Our expert team can draft and send professionally crafted warning letters to parties engaged in the unauthorized use of your Intellectual Property.
  • Takedown Coordination
    We liaise with IP Protection Center to expedite the takedown process and protect your IP rights effectively.
排名 機構 ╱ 公司
Sending of Warning Letter (case by case) HK$ 1,500 – 3,000
Removal of Infringing Website HK$1,500 per link

Domain Name Dispute Resolution

Example situation:

Company B's legitimate website is www. abc.com. However, several fraudulent websites with similar domain names and copied website content have been found, such as:

(a)www. abc.com.hk,

(b) www. abclondon.com,

(c) www. abcsingapore.net,

(d) www. abccanada.com.

Accolade can assist in taking down these domains and, if needed, initiate UDRP proceedings before WIPO if more complex cases raise.

Domain Name Dispute Resolution:

  • Assessment
    Accolade evaluates domain names that may infringe your trademarks or copyrights, assisting you in determining the best course of action.
  • UDRP and Legal Actions
    Accolade specializes in handling Uniform Domain Name Dispute-Resolution Policy (UDRP) filings and other remedies to resolve or reclaim domain name disputes in your favor.
排名 機構 ╱ 公司
Domain Name Dispute HK$ 3,000
Filing of WIPO UDRP Complaint HK$ 33,800

The above-mentioned basic quotations are for reference. For more information and specific quotations, please contact our trademark consultant.

Disclaimer:
The IP protection centers of online marketplaces will decide the final results of complaints. Our expertise in UDRP cases is based on past experiences with WIPO, and outcomes may vary depending on the unique circumstances of each case.